Tags are quick labels on customers — “Hot Lead”, “Wholesale”, anything you like. Create your own from any customer, and filter by tag on the Customers page.
Four tags are managed automatically from deal activity:
- Paid — the customer has a fully paid order.
- Waiting for Mobile-Money — an order is awaiting a mobile money payment.
- VIP — a repeat, high-value customer.
- Cold — no deal activity for a while; removed automatically the moment anything changes.
Auto-tags cannot be edited by hand — they always reflect what is true right now, so you can trust them when deciding who to contact today.
Still stuck? Contact us — a real person reads every message.